Credit note

Modified on Tue, 2 Dec at 3:04 PM

This guide will show you how to add a credit note in PivoHub.

Go to pivohub.com

01
Open the "Menu"

Open the main menu

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02
Go to "Accounts Receivable"

Go to the "accounts receivable" module.

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03
Click on "Payment"

Click on the payment button.

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04
Click "Credit Note"

In the window, choose the type of payment you want to record. In this case, we will select a credit note.

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05
Search for your client

You will then search for the client to whom we will assign a credit note.

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06
Select the client from the list.

Select the client from the dropdown list.

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07
Go to "Amount"

Next, navigate to the "amount" field.

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08
Enter the credit amount.

Enter the amount of the credit note.

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09
Choose the date

Next, enter the applicable date for this credit note.

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10
Add a description or a comment.

You can then add comments or reconciliation notes that will help you with your accounting.

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11
Credit option for specific products.

You also have the option to credit specific products from the dropdown list.

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12
Choose an option.

You can choose a specific product or select “credit” to enter a monetary amount for credit.

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13
option to apply this credit only to new invoice

Finally, you have the option to apply this credit to new invoices issued or to apply it to an already issued invoice.

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14
Apply an credit to an existing invoice 

Deselect "Apply this credit to new invoices only

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15
find the order that you want to apply the credit

Navigate through all the orders that have not been paid yet and select which one you want to apply the credit to.

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16
Record your credit note.

To finish, click "Save" to record this credit note.

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Thank you !

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